We must be contacted within 7 days of you receiving your goods. Should you need to return any item please return it with the original packaging and send it recorded delivery. Enclose a copy of the invoice and a letter giving your name, address and telephone number, give details of the reason for return and what action you wish us to take. In the case of faulty goods please contact us on 01225791182 and we will then decide the best course of action. Any goods returned outside of these conditions will be charged a 20% restocking charge.
NOTE: 20% return fee on ALL electrical items returned within 30 days. NO returns accepted after 30 days. All returned items must be in NEW condition, not scuffed, stained, scratched, worn and must be in original box including instructions.
*All GET products are special order so will incur a surcharge of 20% if returned*
*must be in original packaging and will be plugged in and checked for use on the laptop/all data is stored on unit*
MX Zone are not responsible for any labour charges incurred during fitment or removal of suspected faulty or incorrectly supplied parts. (This does not affect your statutory rights.)
With special orders or where goods have been made to a customers specification we must reserve the right to refuse cancellation and refunds and the deduction of a handling charge will be made at our discretion.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.